| Shipping Information |
| We make every effort to ship your order as quickly as possible. Please allow three (3) to six (6) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days. *Alaska, Hawaii, Puerto Rico and International orders require additional shipping charges. Please call for additional information. ** Special shipping charges may apply on heavy weight items. |
| Returns & Exchanges |
| Personalized items are excluded from our return policy and cannot be returned! Canceling your on-line order If you decide, for any reason, to cancel an order you have just placed, we can accommodate you provided the order has not been processed. Note that we process most orders immediately upon receipt. How to return an item Call us at 973-762-1538 to obtain a Return Authorization (RA) number. Items returned without a valid (RA) on the shipping label will not be accepted and refunded. For your protection use a reputable shipping service such as FEDEX or UPS so that shipments can be tracked. We suggest to have the shipment insured to protect you for any damage. We will not accept and refund any damaged item. |